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Hire IT Support Engineers from India

Starts from US $6/Hour - Save 70%

To resolve network issues and provide 24*7 support

Experience of handling IT infrastructure of 1,100+ clients

Microsoft, Cisco and Linux certified IT support engineers only

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Why Hire Technical Support Staff from India

Prompt IT support for uninterrupted business

All modern companies are heavily reliant on IT systems for their uninterrupted functioning. Any fault in a firm’s IT system could translate into significant losses. Moreover, managing the modern IT infrastructure is a challenge in itself with network architecture, hardware and company-specific software to manage. Handling such complex challenges requires experienced and expert technical support specialists to ensure smooth functioning of all your IT operations.

Virtual Employee’s dedicated Indian tech support engineers provide tailored services for all your IT needs. They are well-versed with challenging problems in network architecture, sophisticated hardware and specialized software as well as any niche tech that your company relies on. CE has more than 550 full-time IT support staff in India on its payroll—with experience ranging from junior, mid-level to senior executives—to ensure you get exactly the expertise and experience you are looking for.

Virtual Employee, one of the leading IT support outsourcing companies in India, puts all its IT support professionals through a triple-vetting process to ensure only the resources with expertise and experience make it to our rolls. Additionally, all Indian tech support engineers at CE are Microsoft, Cisco and Linux certified to ensure your issues with proprietary software is handled without any problems.

CE’s remote technical support engineers are also adept at deploying ProProfs, Jira, Mojo, Freshservice, and Zendesk experts to ensure the seamless functioning of your company operations.

Outsource technical support services to Virtual Employee in India and get the opportunity to handpick quality IT professionals for your operations and ensure that all your processes run smoothly without any glitches. CE, which is renowned for its IT tech support in India, has qualified staff to provide quality online tech support from India across the globe. The expertise and due diligence of CE’s IT support professionals has helped clients run their operations flawlessly for more than a decade.

360° IT Support Services

Complex tech. Effective support

IT Support Solutions

Your business relies on the effectiveness of your tech platforms. Virtual Employee’s dedicated Indian tech support engineers offer 24×7 IT support, including a dedicated IT help desk to ensure that your business never faces any downtime.

Cloud Computing

Whether your company is a cloud-based firm or you’re trying to upgrade to cloud technology from a traditional system, VE’s technical support specialists help you to do it effectively. They are adept at the use of cloud applications.

Troubleshooting Support

Machines can malfunction. That’s just the nature of the beast. However, outsourcing troubleshooting support services with Virtual Employee in India helps you to fix your tech problems effectively and without experiencing significant downtime.

Technical Consulting

Have an outdated tech platform that needs updates or have a legacy infrastructure that is not keeping pace with your expansion? VE’s dedicated Indian tech support engineers are perfect for such tasks with more than 1,100 jobs under their belt.

Network Monitoring

Tech needs at a modern firm require constant monitoring to ensure they run smoothly. VE’s remote IT experts in India ensure your network is in perfect shape always. Our experts help you monitor networking components like routers, firewalls, servers and VMs.

Network Security Solutions

Any network needs to be robust so as to fend off any attacks. Further, the ever evolving rules and regulations about customer data protection makes it imperative for firms to have a robust network security. VE’s IT support staff are perfect for the role.

SQL Server Consulting

Virtual Employee’s team of SQL Server consultants implement best practices throughout the development life cycle of your technology—proprietary or not—to ensure that your SQL server handles all kind of queries without failing.

Data Storage Solutions

Data is the new oil. Your business—whether data forms the core of its business or not—cannot do without storage and effective management of data. Hire VE’s online tech support staff in India for effective data solutions.

Data Backup & Recovery

Regardless of the nature of your business, your data is vital. Hire technical support engineers from VE in India to create a bullet-proof backup system for data recovery, backup troubleshooting, backup management and other such data related issues.

Industries Served by VE’s IT Support Professionals

Get the ideal experts suited for your domain

Tool Stack of Our Salesforce Developers

Get CE’s Tech-savvy Salesforce Professionals Onboard

Hiring Indian talent for AJAX web development suggests strong business acumen

Outsource AJAX Website Development to India

Massive Cost Savings

Offshore AJAX development can help you save big in terms of money. Outsource to increase your ROI.

Largest Talent Pool

Code Elevator hires the top AJAX developers carefully chosen from amongst the millions of engineers produced by India’s 2000+ engineering colleges.

Time Zone Advantage

The sun never sets on your business. Hire AJAX developers from India for 24*7 operations and quick turnaround time.

Top Benefits of Hiring Technical Support Engineers from CE

No unwanted surprises. No hidden terms & conditions

Free Trial

Looking forward to assessing the quality before you opt for offshore AJAX development? CE has you covered.

Dedicated Employees

With CE, part ways with freelancing woes as your Salesforce certified professional works exclusively and dedicatedly only for you.

Multiple Skills

Hire junior, mid-level or senior Salesforce consultants and also benefit from the diverse experience & skills of our Salesforce development team.

Easy Communication

Get in touch with your virtual Salesforce consultant easily through our multiple communication channels (MS Teams, email, telephone, etc.)

Zero Overheads

With CE, you get your own ‘offshore office in India’, at zero investment cost, paying just for your virtual employee.

100% Money Back Guarantee

Your investment of cost with us is backed by a 100% money-back guarantee on the off-chance of not getting the desired results.

Engagement Models for Offshore AJAX Development

Our Custom Hiring Models

Full Time


8 hours a day
5 days a week
Dedicated resource

Part-Time


4 hours a day
5 days a week
Dedicated resource

Hourly


60 hours a month
Pay-as-you-consume
Ideal for low volume work

Meet Our Superheroes

A Glimpse of Our Talent Bench that has been Helping Some of the Biggest Companies of the World

A Growing Clientele That Keeps Coming Back

Testimonials from 500+ Clients in 34 Countries

Hiring Was Never This Easy

Brief Us

Tell us your requirement for your IT support staff.

Handpick the Best Resources

VE shares impressive resumes as per your custom needs.

Choose Your Team

Assess them and hire only when fully satisfied.

Get Going

Happy with the results? Hire them straightaway and start instantly.

IT Support Staff FAQs

Outsourcing to CE comes with unique benefits that are not realized by most other outsourcing companies. Besides ubiquitous advantages like cost-savings and access to specific skills, CE offers several tangible and intangible benefits that give an added edge to companies/solopreneurs outsourcing to CE:

  • You find the EXACT talent you have in mind: With CE, you get the option to choose from over 750 certified IT professionals with proven expertise in project work. You have the option to drill down and find the exact match in terms of talent and then interview the prospective candidates. For instance, if you want an embedded system developer with expertise in C and certain years of experience, you can find that EXACT developer instead of making do with someone who has less expertise than you want.
  • Setting the right expectations and delivering on them: CE’s IT outsourcing services have a track record of setting the right expectations for the clients and delivering on them. You will be given ballpark figures in terms of duration of the project, research time on new technologies and cost estimates. After that, the project will be delivered as close as possible to the previously set ballpark estimate.
  • Unmatched transparency: The IT talent you recruit works for you during the allotted shift timings and works while keeping you in the loop of every new project development. The level of transparency on every project builds your confidence in project delivery. It even allows you to intervene when you feel things can be done better in a certain way.
  • On-the-fly scalability: You can scale as and when you want, and do that at just about any time. You can start with one resource and based on increased coding needs add another virtual employee to your team. Similarly, you can start with multiple resources and trim the team when you feel the work requirements are low.

Yes, we can certainly collaborate well with your in-house team.

Excellent collaboration is a major USP of CE’s IT outsourcing services. Our IT experts have top-notch communication skills and long-term experience collaborating with IT teams from different companies. They understand the problems associated with silos and therefore always keep every stakeholder in the loop (proactively) of what’s going on in the project.

Our developers have a deep understanding of platforms like Git that support work collaboration and coordination among programmers. By leveraging Git expertise, our developers help you perform:

  • Version Control and Collaboration
  • Easy Code Review
  • Distributed Development
  • Efficient Code Deployment
  • Code Backup and Recovery


Apart from Git, our developers have deep know-how of utilizing well-known communication tools such as Slack, Trello and Basecamp. Therefore, they find it easier to communicate with in-house team and work according to the plan.

CE’s developers always follow the best coding practices and adhere to established coding standards and style guides. Every code change goes through a thorough peer review process before it is merged with the primary codebase. CE uses Git for version control, which facilitates better code tracking and collaboration. If any issue is found in the code, it becomes easier to track the issue and roll back unwanted changes to the code.

In addition, to ensure that our clients get the best code every time, CE’s outsourced IT developers perform:

  • Unit testing to validate the functionality of individual code units
  • Continuous Integration to ensure that the codebase remains in a deployable state at all times
  • Document code in a manner that makes it easier to understand for everyone working on the project
  • Error handling to identify issues and provide valuable insights for debugging

Yes, we have proper measures in place to maintain the quality of our IT services. We have a skilled and experienced team that has already set benchmarks for quality. Working under the guidance of team leaders who expect nothing less than perfection, our veteran IT developers always deliver quality services.

Below are a few practices that enable us to meet agreed-upon deadlines while delivering work as per clients’ expectations:

  • Comprehensive project planning while keeping every small detail in mind: Before starting any project, we go through a compulsory project planning phase where we clearly define the project scope, requirements, milestones, and deadlines.
  • Agile development methodology: By implementing the Agile development approach, we break down each project into smaller iterations, a.k.a. sprints. It helps us provide regular updates, receive feedback, and make necessary adjustments whenever needed. Sticking to an agile development methodology is one of the biggest reasons why we meet deadlines every time.
  • Scrupulous code review and quality assurance: Every piece of code written by our developers goes through a rigorous code review process. At no time do we skip this process, which ensures the highest level of code delivery consistently.
  • We seek client feedback consistently: One of the biggest reasons for the success of our developers is their proclivity to take client feedback on the progress they are making. Therefore, the client can intervene at important junctures (when the work is not done as per expectations). So, even the smallest possibility of the project going off track is eliminated.

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